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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Glenn Belter

August 28, 2025

5  out of  5
rating by Glenn Belter
"They were not pushy and provided me with accurate information and pricing. They met all my expectations and gave me excellent advice."
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Abigail Walters

August 21, 2025

5  out of  5
rating by Abigail Walters
"Jacob is so good at what he does. Always so helpful, and answers any questions we have had. Has been extremely efficient whenever we have had to make changes. Highly recommend!!!!"
We responded:
"Thank you so much for the wonderful recommendation! We’re glad to hear we’ve been able to help and provide the answers you needed. It’s always our goal to be as efficient and helpful as possible. We truly appreciate your trust and look forward to continuing to assist you whenever you need!"
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Carrell Mullins

August 21, 2025

5  out of  5
rating by Carrell Mullins
"Jacob saved the day. He was able to give us better coverage than we had for a better price. He was so nice and very helpful, and explained everything in detail. We so appreciate his friendly service and was a blessing to do business with."
We responded:
"We really appreciate your kind words! It means a lot to know we could help you find better coverage at a great price. It was truly a pleasure working with you, and we're always here if you need anything else. Thank you for your trust, and we look forward to assisting you again in the future!"
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Nick Wilson

August 19, 2025

5  out of  5
rating by Nick Wilson
"Jacob has been excellent at helping us identify insurance needs and educating us on which policies work best for our situations. Never pushing any particular ideas or agendas, just giving us options and how each address needs in different ways. He understands this business is about trusting, longterm relationships and not just a transaction. Insuring people is in this man’s DNA."
We responded:
"Thank you so much for your kind words! It means a lot to us to hear that we were able to help you understand your insurance options without any pressure, just honest advice tailored to your needs. Building trust and long-term relationships is really important to us, and we're glad that came through in our work together. We truly appreciate your trust and look forward to being here for you whenever you need."
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Douangsavanh Panyavong

August 19, 2025

5  out of  5
rating by Douangsavanh Panyavong
"Jalen is the BEST! He listen and respond quickly and get the work done!!✅"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Jalen provided excellent service and was quick to respond. We'll be sure to pass along your compliments to him! If you need anything else, feel free to reach out. "
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Eric Draven

August 1, 2025

5  out of  5
rating by Eric Draven
"Exelent service and prices ⭐s"
We responded:
"We truly appreciate your positive feedback! It means a lot to us that you’re happy with our service. Thanks for choosing us!"
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Tadg McEvoy

July 30, 2025

5  out of  5
rating by Tadg McEvoy
"Jalen was a pleasure to work with. He answered all of our questions & drew up multiple quotes for us. He made this whole process both quick and easy."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Jalen was able to make the process quick and easy for you. We appreciate your feedback and look forward to assisting you again in the future!"
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Connor Walters

July 26, 2025

5  out of  5
rating by Connor Walters
"Jacob is always available, helpful and knowledgeable! Anytime I call he has answers, and helps us find plans to fit our needs as they change. 10/10 would 100% recommend to anybody."
We responded:
"Thank you for your kind words and recommendation! We appreciate your trust and are here anytime you need us!"
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Charlene Nicole

July 8, 2025

5  out of  5
rating by Charlene Nicole
"Jacob made extra effort to save me money. He was able to lower my daughter’s bill as well. While I love the convenience of the app, I also really appreciate his more personal approach to getting the policy set up."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that we were able to provide you with both the convenience of our app and a personal touch to help save you and your daughter money. If you ever need any further assistance, please don't hesitate to reach out!"
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Jerome Jones

June 4, 2025

5  out of  5
rating by Jerome Jones
"Jalen was very helpful with finding policies that best fit my needs. He was very patient and explained everything to me in a way that was very easy to understand and follow. He helped me find policies that were cheaper and better than the ones I was already paying for with a different company. 10/10 recommend working with Jalen."
We responded:
"Thank you so much for your glowing review! We’re thrilled to hear that Jalen was able to help you find policies that better fit your needs while also saving you money. His patience and clear explanations are key to ensuring our clients feel confident in their choices. We appreciate your recommendation and hope to assist you again in the future!"
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Sharell McLaurine

May 24, 2025

5  out of  5
rating by Sharell McLaurine
"Jalen Wilkerson did a phenomenal job with my questions and getting me set up on a new policy bundle that was affordable. His experience and knowledge in this process helped me to make a better decision on getting a new policy. Thank you Jalen Wilkerson!"
We responded:
"Thank you for your wonderful feedback! We’re so glad to hear that Jalen was able to assist you with your questions and help you find an affordable policy bundle. His expertise is invaluable, and it’s great to know he made the process easier for you. We appreciate your recognition of his hard work and dedication. If you need anything else in the future, don’t hesitate to reach out!"
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Jennifer W.

May 19, 2025

5  out of  5
rating by Jennifer W.
"Jalen was so helpful and efficient. Spent the day on the phone getting quotes and he was by far the easiest/fastest/most accurate person I dealt with all day across all the companies. Highly recommend getting insurance through him!"
We responded:
"Thank you for your fantastic review! We're delighted to hear that Jalen provided you with such efficient and accurate service. It's great to know he stood out among the rest and made your experience a positive one. We truly appreciate your recommendation and look forward to assisting you again in the future!"
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Ania Espanosian

May 15, 2025

5  out of  5
rating by Ania Espanosian
"Jalen was extremely helpful a d made the process easy. When your agent is able to relate with you, it makes things easy. Thank you for your help Jalen!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Jalen was able to assist you and make the process easier for you. Building a connection with our clients is important to us, and we're glad you felt that. If you need any more help in the future, don't hesitate to reach out. Thanks again for your feedback!"
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MrMackgee

May 11, 2025

5  out of  5
rating by MrMackgee
"Made the experience of switching insurance providers such an easy and stress free experience. Personable and professional, Jacob is great to work with!"
We responded:
"Wow, thank you for the fantastic feedback! We're thrilled to hear that our office made your transition to us so smooth and enjoyable. We always try our best to make the process feel effortless! If you ever have more questions or need assistance down the line, just give us a shout. We’re always here to help!"
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Jocelyn Ortiz

April 29, 2025

5  out of  5
rating by Jocelyn Ortiz
"Jalen was super helpful! I was in the progress of buying a new car and he provided me quotes for the car I added. Very helpful and professional and worked with my busy schedule. The quotes are the best in my area. My renters insurance quote was cheaper than lemonade insurance for the same benefits. Definitely recommend!"
We responded:
"Thanks for the review! We're happy Jalen could help you with your car insurance quotes and worked around your schedule. It’s great to hear our renters insurance was priced competitively too! We really appreciate your recommendation and your business. If you need anything else, just let us know!"
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Tanya Hardiman

April 26, 2025

5  out of  5
rating by Tanya Hardiman
"Very Professional, Patient, and Wonderful"
We responded:
"Thank you so much for the kind words! We are so glad you had a positive experience with our office and are excited to continue working with you for all of your insurance needs. Let us know if you need anything in the future!"
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Wizshift

April 24, 2025

5  out of  5
rating by Wizshift
"Jalen was great! He was very accommodating to any questions I had and explained things in a way I could understand. He made it simple, and time effective so that was great too. Honestly very satisfied with everything. Maybe it should be Jalen from State Farm :)"
We responded:
"Thanks for the awesome feedback and welcome to the family! We're glad to hear that Jalen was able to help you out and make everything easy to understand. He really knows how to keep things simple and efficient! We'll definitely pass along your compliments to him. If you ever have more questions or need anything else, just let us know. "
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Ben Warren

March 31, 2025

5  out of  5
rating by Ben Warren
"Jalen was very efficient and extremely helpful in getting my new life insurance and car insurance policies put into place and getting everything going for me."
We responded:
"Thanks for the awesome review! We’re super glad Jalen was able to help you get your life and car insurance sorted out. He’s a rockstar, and it’s great to hear you had a good experience with him. If you ever have any questions or just need a hand with anything else, don’t hesitate to reach out. Welcome aboard!"
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Joyce Myers

February 24, 2025

5  out of  5
rating by Joyce Myers
"Came highly recommended and I’m very pleased! Stephanie helped get all I needed!"
We responded:
"Thank you for your review! We're glad to hear that Stephanie provided you with the assistance you needed. It's always great to know that our team is making a positive impact. We truly appreciate your recommendation and look forward to working with you!"
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Alisa Grant

February 22, 2025

5  out of  5
rating by Alisa Grant
"Jalen was awesome he was very Tentative.to my insurance needs and gave me a great low bundle price very professional and patient I do recommend State Farm"
We responded:
"Thank you for taking the time to share your experience! We're thrilled to hear that Jalen provided you with attentive service and helped you secure a fantastic bundle price. His dedication to our customers is something we take pride in. We appreciate your recommendation and are here for any future insurance needs you may have!"
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Cameran Cooper

February 7, 2025

5  out of  5
rating by Cameran Cooper
"Great experience. Easy and fast. Jalen was the best at helping me get what I needed. 10/10 would recommend"
We responded:
"Thank you for your positive feedback! We're delighted to know that your experience was smooth and efficient, and that Jalen provided you with excellent support. We truly appreciate your recommendation and can’t wait to assist you again soon!"
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Scott Graeff

February 5, 2025

5  out of  5
rating by Scott Graeff
"Excellent service"
We responded:
"Thank you for your review!"
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Penny Jones

February 4, 2025

5  out of  5
rating by Penny Jones
"Jalen has been very helpful with details for what we were looking for. No pressure! Thank you Jalen!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Jalen was able to assist you without any pressure. Providing helpful and supportive service is our top priority. If you have any more questions or need further assistance, feel free to reach out. We look forward to seeing you again!"
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xXIronMutantXx

December 6, 2024

5  out of  5
rating by xXIronMutantXx
"He made the process of switching over and purchasing new insurance super easy."
We responded:
"We're glad to hear that you found the process of switching and purchasing new insurance easy. Our goal is to make it as seamless as possible for our clients. Welcome to the Spence Agency family!"
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Kathy Goddard

December 5, 2024

5  out of  5
rating by Kathy Goddard
"Spoke with Jalen, got me a lower rate, and he was friendly and not pushy. Saved me over $100 a month!"
We responded:
"Welcome to our family! We're thrilled to hear that Jalen was able to help you find a lower rate and that you had a positive experience. Saving over $100 a month is fantastic! We appreciate your feedback and your business!"